Ailm Insurance Solutions Privacy Policy  

Privacy Policy & Terms of Use

Ailm Insurance Solutions
Effective Date: December 1, 2025
Last Updated: December 1, 2025
Website: www.ailminsurance.com 

 1. Introduction & General Disclaimer

The content on www.ailminsurance.com is provided for general informational purposes only. Nothing on this website constitutes an offer to sell, a solicitation to buy, or a guarantee of any insurance policy or product. Insurance coverage cannot be bound, altered, or cancelled through this website. Ailm Insurance Solutions, its employees, and affiliates are not liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with access to or use of this website or reliance on its content, even if we have been advised of the possibility of such damages. By using this website or providing your mobile number for SMS communications, you agree to this Privacy Policy & Terms of Use.

2. SMS / Text Message Program (10DLC, TCPA & CTIA Compliance)


A. Required 10DLC Disclosures
  • You agree to receive text messages from Ailm Insurance Solutions at the phone number provided. Message frequency varies and may include messages in relation to general customer support. Message and data rates may apply. Reply STOP to opt-out at any time. Reply HELP for Support.
B. Opt-Out
  • You may revoke consent at any time by replying STOP, END, QUIT, CANCEL, or UNSUBSCRIBE, or by contacting us directly.
  
3. Information We Collect
  • Personal and contact information (name, address, phone, email)
  • Insurance-related data (driver’s license, credit reports with consent, claims history, health information when applying for life/health coverage)  
  • Website usage data (IP address, browser type, cookies, referring pages)

4. Cookies & Analytics

We use cookies and similar technologies to analyze traffic, remember preferences, and improve your experience. You may disable cookies in your browser, but some features may not function properly.

5. How We Use and Share Your Information
  • We use your information to: Quote, bind, and service insurance policies  
  • Communicate via email, mail, phone, and SMS (with consent)  
  • Comply with state and federal insurance and privacy laws  
  • Prevent fraud and improve our services
  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We share information only with: 
  • Insurance carriers and wholesalers we represent  
  • Licensed staff and third-party vendors under confidentiality agreements  
  • Regulators and law enforcement when required

We do not sell your personal information.

6. External Links
This site may contain links to third-party websites. We do not control, endorse, or guarantee the accuracy, completeness, or privacy practices of external sites. You access them at your own risk.

7. Copyright & Permitted Use

All content on www.ailminsurance.com is owned by Ailm Insurance Solutions or used with permission. You may view, download, and print materials for personal, non-commercial use only. Any reproduction, distribution, or modification requires prior written consent.

8. Data Security

We maintain administrative, technical, and physical safeguards (including a comprehensive Written Information Security Program compliant with 201 CMR 17.00) to protect your data. All sensitive personal information is encrypted in transit and at rest.

9. Children’s Privacy

Our services and website are not directed to individuals under 18.

10. Changes to This Policy

We may update this policy at any time. The new version will be posted here with an updated “Last Updated” date. Continued use of our website or receipt of SMS messages after changes constitutes acceptance.

11. Massachusetts-Specific Addendum 

(Applies Only to Massachusetts Residents)

A. Rights Under the Massachusetts Data Privacy Act (MDPA) & Related Laws

You have the right to: 
  • Know what personal data we collect, use, and share  
  • Access and receive a copy of your data (twice per 12 months, free)  
  • Correct inaccurate data  
  • Delete your data (subject to GLBA and insurance record-retention exceptions)  
  • Opt out of any sale or sharing of personal data (we do not sell data)

To exercise these rights, email privacy@ailminsurance.com or call (617) 765-0777. We will verify your identity and respond within 45 days.

B. Insurance Information Privacy (MGL c. 175I)
We will not disclose nonpublic personal or health information obtained in an insurance transaction without your written authorization, except as permitted by law.

C. Data Security & Breach Notification (201 CMR 17.00 & MGL c. 93H)
We maintain a Written Information Security Program with encryption, access controls, and regular risk assessments. In the event of a breach involving Massachusetts residents, we will notify you and the Massachusetts Attorney General as required by law.

D. Health Information (PATCH Act & Shield Act 2.0)
Dependents on health policies may request direct receipt of Explanation of Benefits and sensitive communications to protect confidentiality.

12. Contact Us

Ailm Insurance Solutions
Phone: (617) 765-0777
info@ailminsurance.com (mail to: info@ailminsurance.com)
privacy@ailminsurance.com (mail to: privacy@ailminsurance.com)
Massachusetts Producer License # 21042620

13. Governing Law

This policy is governed by the laws of the Commonwealth of Massachusetts, without regard to conflict of law principles.